Lab Policies

  1. Laboratory pays shipping both ways.
  2. Turn around time - lab requires 10 working days in the lab for most cases.
  3. All implant cases or multiple unit (6 or more) cases require 15 working days in lab.
  4. Rush cases available at no additional charge, but require advanced scheduling with lab.
  5. Statements go out on the 1st. Payment is due in the laboratory by the 20th. After the 20th, there will be a 1.5% interest charged on unpaid balance. After 30 days all cases will be sent on COD basis until unpaid balance becomes current.
  6. We accept MasterCard and Visa. Credit card information is kept on file and charged on the 8th (to give you or your staff time to review your statement).